Red Lounge bolsters customer service
25th February, 2008
Red Lounge online casino has confirmed that it is overhauling its customer service department in order to improve its standing with regular gamers.
While the casino gambling website insists it has always placed customer service top of its priorities, its comparatively small size means the operator has been unable to offer 24hr telephone support like many of its rivals.
Relying instead on a limited 17:00 to 00:00 customer service line, many of the online casino's regular users prefer to make use of its convenient instant messaging live chat and email features.
Announcing improvements to the online customer service department that will see faster response times for all such queries, Red Lounge highlighted some of its ongoing promotional sign-up offers.
Among these is a 100 per cent bonus on first deposits, coupled with a generous 15 per cent rebate on any losses every week - regardless of concurrent winnings.
The largest cash prize dished out by the up-and-coming online casino currently stands at $44,000 (£22,000) and numerous additional five-figure sums have also being won in the past few months.
Casino Alerts is the site to visit for casino bonuses, online casino reviews and casino news
